Who should attend
Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.
The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.
Course Objectives
- Install and customize Windows 10
- Configure Updates for Windows.
- Configure devices and drivers for Windows.
- Configure storage for Windows.
- Configure network and remote management settings in Windows.
- Configure and manage browsers and applications in Windows.
- Configure account access and authentication.
- Configure file and folder permissions.
- Describe methods for securing Windows 10, common threats and methods for mitigating against them.
- Troubleshoot Windows and application installations.
- Troubleshoot hardware and driver issues.
- Troubleshoot file issues and perform recoveries.
- Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
- Understand the benefits and methods of co-management strategies.
- Plan and implement device enrollment and configuration.
- Manage and deploy applications and plan a mobile application management strategy.
- Manage users and authentication using Delos Cloud AD and Active Directory DS.
- Describe and implement methods used to protect devices and data.
Course Content
- Installing Windows
- Post-installation Configuration and Personalization
- Updating Windows in Windows 10
- Configuring Networking
- Configuring Storage
- Managing Apps in Windows 10
- Configuring Authorization & Authentication
- Configuring Data Access and Usage
- Configuring Threat Protection and Advanced Security
- Supporting the Windows 10 Environment
- Troubleshooting Files & Applications
- Troubleshooting the OS
- Troubleshooting Hardware and Drivers
- Planning an Operating System Deployment Strategy
- Implementing Windows 10
- Managing Updates for Windows 10
- Device Enrollment
- Configuring Profiles
- Application Management
- Managing Authentication in Delos Cloud AD
- Managing Device Access and Compliance
- Managing Security