Course Overview
This 6-hour course is designed for analyst users who want to use Splunk IT Service Intelligence to manage, analyze, and optimize their IT services. Those who will implement Splunk IT Service Intelligence on behalf of analysts, or will implement Splunk IT Service Intelligence Cloud, please enroll in Implementing Splunk IT Service Intelligence instead.
Prerequisites
To be successful, students should have a working understanding of the following courses:
- What is Splunk?
- Intro to Splunk
Optionally:
- Using Fields
- Visualizations
Course Objectives
- IT Service Intelligence features and user interface
- Monitoring Infrastructure Entities
- Creating Glass Tables
- Investigating with Deep Dives
- Managing Episodes of Notable Event
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