Who should attend
This intensive, hands-on instructor led course is for NetApp Support partners and employees, who provide technical support for storage system.
Prerequisites
- Experience engineers supporting NetApp hardware in the field
- Understanding of storage system technology (RAID, network, protocols, etc.)
- Clustered Data OnTap Administration (NCDA)
- 1 - 2 years experience supporting NetApp hardware and software
Course Objectives
By the end of this course, you should be able to:
- Recover systems that are down and will not boot or allow takeover
- Manually analyze failure information when tools are not available
- Recover from failed upgrades and reverts, including boot media updates
Course Content
Day 1
- Module 1: Controller Problems
- Module 2: Understanding Boot
Day 2
- Module 3: Maintenance Mode
Day 3
- Module 4: Storage
- Module 5: WAFL Recovery